Corporate FAQs
Customer Service
- What is the difference between a foneGEAR retailer and a foneGEAR reseller?
- Can I buy your products at wholesale prices to re-sell?
- As a consumer, where I can buy foneGEAR products?
- Is ordering products from the website safe?
- Do you have a catalog that you can send to me?
- I live outside of the United States, how can I order your products?
- Do you guarantee the quality of your products?
- Can you make me a custom phone case?
- Can I sell your products at in my store?
- Someone bought me one of your phone cases as a gift, but I don’t like it, can I exchange it for a different one? How?
A foneGEAR retailer is a retail chain that carries an assortment of foneGEAR products. A foneGEAR reseller is an independent retailer or dealer that carries foneGEAR products.
foneGEAR retail customers work with a specific sales manager to develop an accessory program that is right for their business. foneGEAR resellers work with our network of distributors to determine their product assortment. To become a foneGEAR reseller, please click here.
foneGEAR products can be purchased at thousands of stores in the United States and Canada, as well as online at our store and other online retailers. For a list of retailers stocking foneGEAR products, click here. Please note that not all retailers stock every foneGEAR product.
Yes. foneGEAR uses secure, industry-standard 128-bit encryption to protect your data, and we do not share your data outside the company except to fulfill your order (having your credit card processed or shipping your order via UPS) or as required by law. For our complete privacy policy, click here.
foneGEAR does not produce a consumer product catalog, but you can find all of our products in the store on this web site. If you are a foneGEAR reseller, you may download our product catalog in the reseller section of www.fonegear.com. Click here to access the reseller site.
At this time foneGEAR does not ship products ordered via our web site outside the United States due to the high shipping costs. If you live outside the United States and would like to order our products by phone, please call 248-844-8000 or email cs(at)fonegear.com for a shipping quotation.
Yes. Most foneGEAR products have a lifetime warranty. For complete warranty information, click here.
We would love to. At this time the minimum order for custom phone accessories is 1,000 pieces. Please contact us at sales(at)fonegear.com or call 248-844-8000 for more information.
Absolutely. To become a foneGEAR reseller, please click here.
For our policy on returns and exchanges, please click here.